Information We Collect

When you engage with our financial modeling education platform, we collect information that helps us provide better learning experiences and support. This includes details you share directly with us and information gathered through your interactions with our services.

• Personal details like name, email address, phone number, and postal address when you register for programs or contact us
• Educational background and professional experience to tailor program recommendations
• Payment information processed securely through our trusted payment partners
• Learning progress, assignment submissions, and participation in course activities
• Technical information including IP address, browser type, and device characteristics for platform optimization

We also collect information through cookies and similar technologies to enhance your browsing experience and understand how our platform is used. You can manage cookie preferences through your browser settings.

How We Use Your Information

Your information serves specific purposes related to delivering quality financial modeling education and maintaining our platform's effectiveness. We focus on practical applications that directly benefit your learning journey.

• Providing access to course materials, tracking progress, and supporting your educational goals
• Communicating about program updates, new course offerings, and important announcements
• Processing payments and maintaining accurate enrollment records
• Improving our courses based on user feedback and learning analytics
• Ensuring platform security and preventing fraudulent activities

We may also use aggregated, non-identifying information to understand trends in financial education and improve our curriculum. This helps us stay current with industry needs and educational best practices.

Information Sharing and Disclosure

We share your information only in specific circumstances that support your education or comply with legal requirements. Your trust is important to us, and we maintain strict controls over data sharing.

• With instructors and educational staff who need access to support your learning
• With trusted service providers who help deliver our platform (payment processors, email services, hosting providers)
• When required by Australian law or to protect our legal rights and those of our users
• In connection with business transfers, though your rights under this policy would continue

We never sell personal information to third parties or use it for purposes unrelated to your education. All service providers must meet our privacy standards and are bound by confidentiality agreements.

Your Privacy Rights Under Australian Law

Under the Australian Privacy Principles (APPs) and Privacy Act 1988, you have specific rights regarding your personal information. We respect these rights and have established clear procedures for exercising them.

To exercise these rights, contact our privacy team using the details below. We'll respond within 30 days and may need to verify your identity before processing requests. Some requests may incur reasonable fees as permitted by law.

Data Security and Protection

Protecting your information is fundamental to our operations. We employ multiple layers of security measures designed to safeguard personal data against unauthorized access, modification, or disclosure.

While we maintain robust security measures, no system is completely immune to risks. We continuously update our security practices and will notify you promptly of any data breaches that may affect your information, as required by Australian privacy law.

Data Retention and Deletion

We retain your information only as long as necessary to provide services, comply with legal obligations, or resolve disputes. Different types of information have different retention periods based on their purpose and legal requirements.

You can request deletion of your personal information at any time, subject to legal retention requirements. When information is deleted, we remove it from active systems and ensure it cannot be recovered or accessed.

International Data Transfers

Some of our service providers operate outside Australia, which means your information may be processed in other countries. We ensure adequate protection through approved transfer mechanisms and contractual safeguards.

• Cloud hosting services in regions with equivalent privacy protection standards
• Email and communication platforms that comply with international privacy frameworks
• Payment processors operating under strict financial services regulations
• Analytics services with data processing agreements and privacy controls

All international transfers comply with Australian Privacy Principles, and we maintain contractual arrangements ensuring your information receives protection equivalent to Australian standards regardless of processing location.

Children's Privacy

Our financial modeling programs are designed for adult learners and professionals. We do not knowingly collect personal information from individuals under 18 years of age without parental consent.

If you're under 18 and interested in our programs, please have a parent or guardian contact us to discuss appropriate learning options and consent procedures. If we discover we've collected information from a minor without proper consent, we'll delete it promptly.

Changes to This Privacy Policy

We may update this privacy policy to reflect changes in our practices, legal requirements, or service offerings. Significant changes will be communicated through email notification and prominent notice on our platform.

We encourage you to review this policy periodically, especially before providing new information or using new features. Continued use of our services after policy updates constitutes acceptance of the revised terms.